Shipping policy
Processing Time All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Rates & Estimated Delivery Times
| Region | Standard Shipping | Free Shipping | Estimated Delivery |
|---|---|---|---|
| United States | $6.90 | Orders ≥ $39 | 7–15 business days |
| Canada | $6.90 | Orders ≥ $39 | 7–15 business days |
| United Kingdom | $7.90 | Orders ≥ $39 | 7–15 business days |
| Australia | $7.90 | Orders ≥ $39 | 10–20 business days |
| Singapore | $5.90 | Orders ≥ $39 | 5–10 business days |
| Europe | $12.00 | Orders ≥ $39 | 10–20 business days |
| Middle East | $18.00 | Orders ≥ $39 | 10–20 business days |
Pre-order Items If your order contains both pre-order and in-stock items, all items will be shipped together once the pre-order item is ready. If you'd like your in-stock items sooner, we recommend placing separate orders.
Shipping Requirements To ensure successful delivery, please provide accurate information when placing your order:
- Full legal name (as it appears on your ID, including last name)
- Complete street address (including house/unit number and building details)
- City, postal/ZIP code, and country
- Valid local phone number
⚠️ Note: Incomplete or inaccurate shipping information may result in delivery delays or failed delivery. We are not responsible for delays caused by incorrect address details.
Duties & Taxes All duties and taxes are included in your order. No additional charges upon delivery.
Order Tracking You will receive a confirmation email with your tracking number once your order has been shipped.